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VTC Technician

Clarksburg, WV · Information Technology
Tygart is currently seeking a VTC Technician to support telecommunications initiatives for a DoJ customer. The ideal candidate will have practical experience operating and maintaining VTC infrastructure devices.   This position requires that the candidate have a current Top Secret security clearance.

Responsibilities include:  
  • Provide basic administration of VTC systems including all updates, changes, audit reporting, and operating procedures, including all Tier 3 user support and system coordination
  • Provide Tier 2-3 VTC support including all VTC call scheduling and remote conference and streaming support.
  • Provide scheduling, inter-agency conference, and telephone device support coordination
  • Provide Tier 3 troubleshooting support
  • Provide Tier 2 support related to Unified Communications (UC), Desk Top Environment (DTE), and other integrated conference activity.
Qualifications
The ideal candidate will have the following:
  • Bachelor's degree in Engineering, Information Technology, Computer Science, or related field.
  • Three (3) years of experience operating and maintaining VTC infrastructure devices
  • One (1) year of experience with Cisco VCS and Expressway devices is required
  • Crestron and A/V certification also desired
  • Working knowledge of Windows Office 2013 and newer along with Windows 7 operating systems and newer is required
  • Ability to travel to locations for installation and/or troubleshooting systems as needed
  • Must be able to well under pressure, and possess excellent oral and written communication skills, as well as excellent organizational skills. 
Tygart Technology, Inc. is a premier professional services and software development organization providing a broad range of Information Technology (IT) services to public and commercial sector customers. Founded in 1992, Tygart's customer first mind set and agile development methodology have led to our continued success. Tygart supports the Department of Defense, Federal Bureau of Investigation, Intelligence Community, Federal Election Commission, Pension Benefit Guaranty Corporation, and various other Federal and State organizations and maintains offices in West Virginia and Northern Virginia.
Tygart Technology, Inc. is an equal opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans status, sexual orientation, or any other protected factor.
For information on Tygart and our career openings, please visit http://www.tygart.com/careers/.
 

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